NexCall Services

Operational Excellence
for Global Business.

Specialized BPO support for RCM, Fintech, and E-commerce.

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Our Specialized Capabilities

Detailed operational breakdown by industry.

🏥 Healthcare RCM

HIPAA-compliant backend support optimizing the revenue cycle for US/Global providers.

Patient Access: Scheduling & Insurance Verification.
Claims Processing: Charge Entry & Coding Support.
AR Management: Denial analysis & Appeals.

💳 Fintech & Banking

Secure, high-trust support for Neo-banks and Lending Apps.

KYC Verification: Identity checks & Document validation.
Fraud Ops: Transaction monitoring alerts.
L1/L2 Support: App troubleshooting.

🛒 E-commerce CX

Omni-channel support designed for Retail and DTC brands.

Order Mgmt: Tracking & Cancellations.